Refunds and Returns

  • All Sales are Final. Please carefully check the product page before checking out. 
  • Refunds/returns due to ‘change of mind’ will not be an acceptable reason for return. 
  • We are not obligated to accept return/refund unless the item is defective, damaged, or the wrong item.


All watches are warranted for a period of one year from the original date of purchase under the terms and conditions of the warranty.  This warranty covers materials and manufacturing defects, the watch movement, hands and dial only.

A printed copy of the receipt is required for warranty repairs.

The covered components will be repaired for free or the watch will be replaced if it proves to be defective in material or workmanship under normal use. To send your watch in for repairs, please contact us at

In case of replacement, we cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided.

This warranty does not cover:

  • Any defect in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet.
  • Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.
  • Water damage if care instructions for the product's water resistance levels (as marked on the product) were not followed.

This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized sales or service agents, unauthorized service, or other factors not due to defects in materials and workmanship. This warranty is void if the serial numbers, or product date codes or other tracking marks have been removed, altered or obliterated.

All bags, wallets, and accessories are not covered by the warranty.

Damages and Issues

We try our best to inspect our items prior to shipping.  However, if we missed anything, please contact us immediately in case of defects, damage, or wrong item, so we can evaluate the issue and make things right.  Club de Mode reserves the right to request for photographs or videos to support the claim.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return request, you can contact us at  If your return is accepted, we’ll send you a return shipping label, as well as the instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at or message us at our Facebook page.

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